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Explore the new North Country Client Portal

The new North Country Client Portal has a fresh, modern look and enhanced features to streamline your experience. Our team is confident that you will find it more intuitive and efficient than ever before.

Already registered for the new portal? Sign in

New Features include:

  • Metrics Home Page: Keep track of your activity with an overview of ticket creation by month for your account(s).
  • Multi-site management: Access all your tickets in one place without switching accounts.
  • Advanced Filtering: Quickly find what you need by filtering tickets by number, company, keyword, status, or date range.

dashboard metrics

service ticket filter

We will soon sunset the old portal as we transition to this new and improved platform. We encourage you to create an account in the new portal as soon as possible so that you can continue to enjoy seamless service.

What You Need to Know to Get Started:

Create your account: Simply click Sign Up, provide your email and choose a password.

If you've already registered an account: Click here to sign in.

sign up form

Our support team is available at CustomerSupport@ncbp.io or by phone at 866.819.7403 if you have any questions or need assistance.

We appreciate your business. The new Client Portal will help us better serve you.


If you would like to access the legacy support portal, please click here.